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Reference - Knowledge Management - Knowledge Flow

KnowNet Initiative - Uses and propagates ICT models for creating an open system for recognising, valuing, enriching and sharing of local knowledge, in parallel with human capacity building efforts. This will lead to a two-way process of people accessing information and knowledge for development and also information and knowledge finding its way to the probable users.
A Theory of Implicit and Explicit Knowledge - An article on implicit knowledge, memory, cognitive development, visual perception, and artificial grammar learning written by Zoltan Dienes and Josef Perner. Published in the journal Behavioral and Brain Sciences in 1999.
Sense-Making Studies Site - Sense-Making is an approach to thinking about and implementing communication research and practice and the design of communication-based systems and activities.
Bottom-Up Knowledge Capture - Article describing a pragmatic approach to capturing and reusing organizational knowledge.
KnowledgeConnect, LLC - Confidential sharing forums in which member companies can learn and discuss validated methods that will help their companies achieve strategic and operational advantages.
Off the Charts - IBM Consulting Group uses organizational network analysis tool, InFlow, to improve the functioning of their SAP project team by mapping the informal, shadow networks that lie behind the organizational charts.
Elements within Knowledge Flow: EPSRC - Brief article and flow chart that provides an introduction to the elements of knowledge flow and implications for research.
Knowledge Management: Recognition & Reward - By Prabhu Guptara. Knowledge management is coming of age, but it is not a panacea. It cannot make up for poor products, and it depends thoroughly upon corporate culture.
ARPA Knowledge Sharing Effort Public Library - This is a public directory for information and software related to the ARPA Knowledge Sharing Effort. An overview of the KSE is available online.
Workshop on Information Hiding - Dresden, Germany - Sept. 29 - Oct. 1, 1999. Many researchers are interested in hiding information or in stopping other people doing this. Current research themes include copyright marking of digital objects, covert channels in computer systems, detection of hidden information, subliminal channels in cryptographic protocols, low-probability-of-intercept communications, and various kinds of anonymity services ranging from steganography through location security to digital elections.
Brainstorming - By Lisa Vaas. Before opening the floodgates to new KM technologies, IT managers should make sure users are ready, willing, and able to share what they know. PC Week.
Enabling Technology for Knowledge Sharing - The cost of the duplication of effort in AI-based systems has been high and will become prohibitive as we attempt to build larger and larger systems. To overcome this barrier and advance the state of the art, we must find ways of preserving existing knowledge bases and of sharing, reusing, and building on them.
Whose idea is it? - Many companies report difficulty in getting employees to share their know how. Some companies try to encourage information sharing through recognition programs, employee ownership, or salary/bonus adjustments. But how far can they go in requiring employees to disclose all their good ideas and document their experience?
The Meta Network - We help groups and organizations build virtual teams and learning communities through our organization development consulting, web-based conferencing, and facilitation services.
Community in the Workplace - Describes an anthology of essays about community building in the workplace, written by a virtual community of community-builders.
Etienne Wenger - Homepage of the Community of Practice researcher and consultant who coined the term along with Jean Lave. Features links to his widely-read publications on the field, including an exhaustive survey of technologies that can be used to support Communities of Practice.
Tips for Learning Expeditions and Communities of Practice - Initial conference structure; creating the framework. facilitating discussion; developing the group; managing content.
Communities of Practice (CoPs) - At the simplest level, they are a small group of people who have worked together over a period of time.
Global Gateways - Global Gateways is currently facilitating Communities of Practice (CoPs) for Chief Information Officers (CIOs). We are also forming Communities for other management groups.
Communities of Practice and Pattern Language - James B. Smethurst. For any member of a Community of Practice, there comes a time to interface with individuals and organizations which do not form part of the Community. The difficulty of this situation is the issue of language. Every Community of Practice has its own pattern language, its own way of expressing and discussing the unique qualities of its chosen art.
Communities of Practice Publications - Downloadable academic publications of Paul Hildreth, University of York.
Knowledge Management Research at the University of York - Chris Kimble's research in CSCW and Knowledge Management, in particular, the representation and dissemination of knowledge in virtual team and in virtual environments. He is interested in the problems associated with cross-cultural or trans-national team and knowledge work in an international context.
The Invisible Key to Success - Shadowy groups called communities of practice are where learning and growth happen.
Knowledge Alliances - Communities of Practice knowledge exchange. Driving sales, service and innovation through Communities of Practice.
McDermott Consulting - Communities of Practice researcher Richard McDermott's consulting firm.
International Knowledge Management News - Communities of Practice - Communities of Practice (CoP) is an active area of KM research and our understanding of CoPs and their behavioral dynamics is growing daily. This white paper provides an overview of the subject and links to pertinent resources and contains some of the thoughts of the leaders in the area of CoPs.
IBM Global Services experience evolving Communities of Practice - Overview of the lessons IBM Global Services have learned since 1995 implementing Communities of Practice. Focuses on people and organization behavior, supporting processes, and enabling technology factors.
Communities of practice and organizational performance - Lesser and Storck of the IBM Institute for Knowledge Management argue that the social capital in communities, which may be virtual or co-located, lead to changes that positively influence business performance.
Communities of Practice: a social aspect to virtual worlds? - The term CoP is used to describe many groups. Here the CoP is discussed as a means of providing the missing social dimension to the virtual world.
Human Interface - Lecture notes from a course taught by Chris Kimble at York University. Provides links to sources of information on knowledge management and communities of practice.
KnowNet Ltd - Supporting Virtual Communities of Practice - KnowNet is a small software and web services company located in Wales. It was founded in 2000 to research and develop new architectures, ideas and internet software for collaborative knowledge development and learning.
Efios knowledge management - Knowledge management consultants for building and supporting communities of practice, virtual teams and communities in the enterprise organisation.
Tomoye - Canadian firm helping government agencies and international organizations build communities of practice. Offers information on their software package (Simplify), services and clients.
Communities of Practice Discussion Forum - Group that discusses technology, theory and developmental practices. Features a glossary and links to related sites.
Communities of Practice Bibliography - References grouped by category related to general themes in the field. Features glossary, as well as articles on Community Based Knowledge Management, theory, and technology.
Cpsquare - Resources and information for individuals and organizations who are developing expertise in the cultivation of communities of practice. Features educational resources, publications and contact details.
Where is the Action in Virtual Communities of Practice? - Communities of Practice have become increasingly popular as ways of sharing of knowledge effectively. This paper argues that the transfer of a concept that is deeply rooted in the lived-in world to the virtual involves significant conceptual problems.
Communities of Practice News Weblog - GuerrillaKM.org - A weblog about communities of practice and online community. Members receive regular newsletters. Includes a large library, events listing, case studies, photo gallery, and directory of thought leaders.
Knowledge Management for Development - A website by Bellanet on leveraging Knowledge Management and Communities of Practice for the international development sector.
Communities-of-practice Starting Page - One of the largest resources on Virtual Communities of Practice with definitions, books, research, other resources, showcases and frequently updates.
Ideas Management - Providing a specialized service in the important fields of suggestion systems, suggestion schemes and employee recognition programs.
BrainBank Inc - Web-enabled idea management software application that helps organizations manage employee suggestion processes, customer suggestion processes and supplier suggestion processes. Products, services, and company details.
Employee Involvement Association - The Employee Involvement Association (EIA) is an international organization serving professional managers and administrators by providing quality educational programs, publications, and networking opportunities. The role of Employee Involvement is a keystone of organizational development through the empowerment of people using team-building and suggestion-gathering methods. Discover how EIA membership can put you on the cutting edge!
Speak Up! - Specialized software that enables the submission of ideas via a non-web interface.
Team Knowledge Management - How conferencing and group collaboration systems capture and manage team knowledge. By Dr. John Gundry & Dr. George Metes.
Collaboration Research Group Home Page - Enhance the collaborative capacities within and among organisations, within and among different sectors of the economy and society.
Knetus - Knetus uses online meetings and workspaces to extend the networks of industry colleagues into business clusters that achieve business optimization.
Collaborative Leaders Network - Collaborative Leading is a way of working together that involves every level of being - physical, mental, emotional, spiritual - in a shared search for meaning, in order to better manage the complex issues of our time. Collaborative Leading is a journey of exploration and a process of continual life-long learning. It is a way of consciously relating that brings out the best in others.
Groupthink - Groupthink: Using the Challenger disaster as an example, CRMs award-winning video teaches your teams to recognize, understand and avoid groupthink.
Building Community Collaboration and Consensus - Provides information on public participation, collaboration and consensus. Also provides information on open agenda conferences, grants, and fundraising.
Ontoweb - Organization that facilitates ontology-based information exchange for knowledge management and electronic commerce. Features workshops, mailing list, publications, and contact details.
Open Text - Livelink 8 - Livelink 8 is the only Web-based application that provides comprehensive, off-the-shelf collaborative knowledge management for organizations of any size. For the first time you can transform your networked organization into a hyperlinked organization, where people, information and processes are all interconnected and just a mouse click away.
KnowledgeLEAD - Cadenza KnowledgeLEAD identifies employee knowledge for corporations. The system enables knowledge sharing and collaboration among employees from around the world. It focuses on people.
Dataware Technologies, Inc. - Dataware II Knowledge Management Suite. The product uses techniques such as natural language querying, ANSI thesaurus, concept-clustered results, and relevance ranking. It facilitates linking between related materials, and, on request, notifies users of updates or changes on specific topics of interest.
DocuTouch - Enables professionals to confidentially, securely and legally share and sign documents using the Internet in accordance with the E-Sign Act.
Papirus for Domino - Papirus for Domino provides an additional function to Lotus Notes that creates an "information package" into which one or more documents can be shared. This package can be placed into any Notes document.
Livelinked - Livelinked is a so-called collaboration tool including Document Management, Groupware, Full-text Search, and Workflow Management. The original product is Livelink from the company Opentext based in USA.
GroupPort - Wireless group collaboration - Web-based, on-the-fly collaboration solution accessible from the desktop or wirelessly. Designed for mobile work groups who need a simple project collaboration tool. Fee-based.
Ikimbo - Omniprise - Ikimbo's Omniprise technology offers a simple way to create global, group-to-group communication and file sharing networks enabling communication and collaboration inside and outside the firewall.
VisionCompass - Linking all parts of a business together through shared enterprise data, interrelated objectives spanning all organization levels, and, popular management methodologies, all presented within the context of a powerful collaboration infrastructure.
Caucus - Caucus empowers you to extend your business conversations to anyone, anytime, anywhere by moving the critical conferences and meetings that power your organization online -- to a world-class Conference Center on the Web.
Intelliware Systems - Orbis Intelliware - Orbis is a powerful Knowledge Management software toolset that takes data from any ODBC Data Source and automatically routes it into Microsoft Outlook or Exchange, using timed queries.
AntWorld - Software that allows users to manage their web searching, and to share their findings with other people. Features product overview, FAQ, papers, and links to related resources.
Collaboration Fabricators - CollabFab is a web based collaboration tool designed to run on any PC. When using CollabFab you can manage and share information about multiple projects with your clients, coworkers, customers, suppliers... with anyone
Cooperative Authoring and Group Collaboration over the World Wide Web - YEdit enables co-operative group document creation, editing and publishing utilising Internet technologies.
Commugen Inc. - CoIcon - an Intranet / Intranet platform for collaboration, knowledge management and eLearning.
Organizational Memory & Quest Map - Group Decision Support Systems has developed organizational memory software called QuestMap that overcomes the barriers to capturing informal knowledge. Quest Map captures the key issues and ideas during meetings and creates shared understanding in a knowledge team. Users end up with a "map" that shows a history of the conversations that led up to key decisions and plans. Discussion Mapping. Meeting Management.
JBlurb - P2P collaboration software that provides secure file transfers, instant messaging, and conferencing. For Windows, Mac OS X, Linux, and Unix.
Visual Issue Mapping System - A graphical technique for creating a shared map of a meeting discussion. A facilitator uses the VIMS method to capture the key questions, ideas, and arguments that come up as the discussion unfolds, recording them in a network-like map for everyone in the meeting to see
SiteScape - Web-based collaboration software and hosted services that provide an effective and easy way to communicate and share resources with team members within a department, organization or business network.
Correlate Products - Assemble e-business content & instantly share it within and outside the enterprise. Correlate Technologies is a leader provider of business-to-business and enterprise information exchange.
Communispace Corporation - A secure web-based system of software and professional support services that enables corporate communities to work faster and smarter across geographic and organizational boundaries.
KMTechnologies - Work2Gether is a multilingual (unicode), multidomain collaborative Intranet-Extranet software, accessible from your web browser, offering electronic document management and collaborative work applications out of the box to ASPs, Value added resellers, System Integrators and Web Integrators
OmniSpace Technologies - OmniSpace Technologies is pioneering the rapidly emerging market for Business Coordination Platforms, defined by Forrester Research as a scalable, Internet-based portfolio of communication and collaboration services.
PS-Team - A web-based team task management, document management and collaboration solution for an extended enterprise. Offers product description, contact details, and corporate information.
ThoughtWeb - A software product that uses intelligent personal agents to build and manage communities over the web. Features information about the company, contact details, and news.
BrightSuite Groupware - Offers software for document management, calendars, email, surveys, instant messaging, chat, projects, and discussion boards. Feature contact details and information on their product line.
TrabaJunto - Collaboration tool with online asset management and project management features. Offers information on the software, company, and contanct details.
Insightshare - Offers software and services for business collaboration and knowledge sharing. Features free demo, articles and a partners program.
Livelink Resources - A collection of supporting templates, documentation, whitepapers and new modules for OpenText's Livelink software.
Matrologic - Peer-to-Peer software designed to create and re-use knowledge to increase employee productivity. Offers news, FAQ, as well as testimonials and an overview of product features.
Realization Systems - Offers software to help people collaborating on a project improve productivity. Features articles, service details, profile of the company, as well as contact details.
Computer-Mediated Communication Magazine - CMC Magazine, which ran issues from May 1994 to January 1999, reported about people, events, technology, public policy, culture, practices, study, and applications related to human communication and interaction in online environments.
Journal of Computer-Mediated Communication - Online version of this scholarly journal examining various social, economic, legal and political aspects of computer-mediated communication. Published by the Annenberg School of Communication, University of Southern California.
The Sociology of Culture in Computer-Mediated Communication - Examines applicability of Pierre Bourdieu's work in the sociology of culture to computer-mediated communications.
An overview of Distributed Collaborative Work - Outlines the nature of Distributed Collaborative Working and look at some of the factors behind its emergence.
eBrain Exchange LLC - A free membership-based business knowledge trading community connecting knowledge seekers (buyers) and knowledge providers (sellers) in a dynamic free-market environment.
Kaieteur Institute For Knowledge Management - A virtual network and think tank dedicated to research and application of cutting edge knowledge management thinking, software tools, and practices in the areas of knowledge markets, knowledge flow, and knowledge enabling technology; a portal on knowledge markets.
Knowledgeshop - An online store for knowledge management and intellectual capital products for CKOs and km practitioners to help leverage their intangible assets.
An Idea - A marketplace for technology and other intellectual property rights. Has 530 companies, research organizations, individuals, and government agencies listing 1632 available intellectual properties.
Marketplace for knowledge exchange - Online marketplace for members trading knowledge. Our system offers 4 levels of referrals earning structure.
NewIdeaTrade.com - Global forum for buying and selling new ideas and intellectual property.
The Springboard - Book. Learn how to use the ancient art of storytelling as a modern tool in knowledge management, knowledge sharing and organizational change.
IBM Research: Knowledge Socialization - This project explores ways in which the strength of storytelling can be used to enable informal knowledge transfer.
Storytelling in Business & Knowledge Management - Storytelling Passport to the 21st Century. World's leading thinkers on knowledge management explore how storytelling will become the key ingredient to managing communications, education, training, and innovation in the 21st century
Rhapsody Productions - Firm applies the technique of storytelling to the development of training programs and informational multimedia. Offers information on oral traditions, corporate philosophy, as well as contact information.
Chicago Storyworks - Short articles describing theory and examples of how storytelling can benefit businesses and organizations.

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